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RACOMTECH PTY LTD Warranties
What is covered by this limited product warranty?
This limited warranty covers defects in materials and workmanship in your — our end-user customer's — products sold by Eyou Electronics Shop.
What is not covered by this limited product warranty?
This limited product warranty does not cover:
- Products and accessories are not sold by Eyou Electronics Shop
- Problems that result from:
External causes such as accident, abuse, misuse, or problems with electrical power
Servicing not authorized by Eyou Electronics Shop
Usage that is not in accordance with product instructions
Failure to follow the product instructions or failure to perform preventive maintenance
Problems caused by using accessories, parts, or components not supplied by Eyou Electronics Shop
- Products with missing or altered Service Tags or serial numbers
- Products for which we has not received payment
- Normal wear and tea
1) Standard warranty.
Standard warranty on all products is done at no additional cost than the purchase price of the product. Standard warranty is 30 days from receipt of product.
2) Limited Warranty for Coax Cables.
Warranty on all type coax cables included cable assemblies is done at no additional cost than the purchase price of the product. Standard warranty is 360 days from receipt of product.
3) Limited Warranty for Coax Connectors.
Warranty on all type coax connectors included coax adaptors is done at no additional cost than the purchase price of the product. Standard warranty is 30 days from receipt of product.
4) Limited Warranty for RF Circulators and Isolators.
Warranty on all type RF circulators and isolators is done at no additional cost than the purchase price of the product. Standard warranty is 360 days from receipt of product.
5) Limited Warranty for Test Instruments.
We warranty all Rigol test instruments sold on eyou electronics shop to be free from material defects in workmanship or materials for a period of 3 years from the date of shipment. If at any time within 3 years after shipment the equipment does not function as warranted, return to our shop in Melbourne ( you pay the postage to our shop) and we will send to manufacture or manufacture authorised service centre to repair or replace it without charge.
We warranty all Hantek test instruments sold on eyou electronics shop to be free from material defects in workmanship or materials for a period of one year from the date of shipment. If at any time within one year after shipment the equipment does not function as warranted, return to our shop in Melbourne ( you pay the postage to our shop) and we will send to manufacture or manufacture authorised service centre to repair or replace it without charge.
We warranty all Atten test instruments sold on eyou electronics shop to be free from material defects in workmanship or materials for a period of one year from the date of shipment. If at any time within one year after shipment the equipment does not function as warranted, return to our shop in Melbourne ( you pay the postage to our shop) and we will send to manufacture or manufacture authorised service centre to repair or replace it without charge.
What will Eyou Electronics Shop do?
If, within warranty days after shipment, the product does not function as warranted, you pay shipping costs to return the product to us. Product shipped back to you after warranty repair will be shipped via Australia post. If any product is subject to Australia consumer warranty laws, our statement of limited warranty included with the product applies in place of these warranties. Misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you or failure caused by an item for which we are not responsible may void these warranties. This warranty replaces any other warranty, express or implied, including the implied warranties of merchantability and fitness for a particular purpose.
We take the risk out of buying our products!